At Ravi Studio, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return and refund policy:
Returns
- You may return items within 7 days of receiving your order.
- Items must be in their original condition, unworn, and with all tags attached.
- To initiate a return, please contact our customer service team at ravi.closet@gmail.com.
Refunds
- Once we receive your returned item, we will process your refund within 7-14 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Please note that shipping costs are non-refundable.
Exchanges
- If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.
We appreciate your understanding and support!
